Frequently Asked Questions - FAQ

Frequently Asked Questions - FAQ

What are the services provided by Redwert?

Software Development
Data Science
Digital Marketing
Big data Analytics

What are the products from Redwert?

Hospital Incident Management
Biometric Pain scale Assessment
Hospital Licence Tracker
Medical Procedure / Service Estimator

What is Redwert healthcare Incident management tool?

Redwert Incident is a tool developed by us for better management of Incidents in hospitals. It helps to understand what went wrong and where went wrong and set and achieve a high benchmark with the analytic capability of the system.

How can I schedule a demo?

We can schedule a demo as per your convenience using 'SCHEDULE A DEMO' button from our navigation menu.

How to contact us?

You can reach out to us on Alternately you can write to us at:
SY 115/4, 39/2475-B1, Suite#66
LR Towers, SJRRA 104
S Janatha Rd, Palarivattom
Cochin, Kerala 682025, India

How digital reporting helps in improving near miss?

Near miss are established in all organization for capturing the minute incidents. There were two types of errors contribute to accidents, active failure and latent failure. Active failure is referred to like the sharp end of the system like healthcare. near-miss is those kinds of incidents about to happened but saved because of various reasons. It is an alarming sign of many future severe incidents, therefore, the framework encompasses the large of possible circumstance to be considered and can be used as a guide for the investigation and analysis. A study conducted in Multispeciality Hospital which practised pen and paper method of reporting incidents with a very low percentage of near-miss reports. The green project strives to provide affordable healthcare to people. We used a survey method with predefined questions related to checking the prevalence of reporting various types of incidents in the sample size of 20 staff nurses. Questions predominantly about the types of incidents and the importance of reporting. The majority of the sample size reported that they are aware of types of incidents. Almost all samples reported that they are reluctant about reporting near miss. Half of the sample reported that the reason is the consumption of time even for un occurred incidents and half reported that they don't want to go through investigation for a un occurred incidents. They admitted that there were many near-miss goes un reporting because of big reporting page and it consumes a lot of valuable time. Redwert Engineering labs gave a demo and training workshop on incident management solution to the staff and asked about the feedback. A positive response came from them that through software reporting can be done easily. Post-implementation, there was a significant and rapid improvement in Near miss reporting. There was no delay in investigation and RCA. All investigation and review are done through software so the staff got a blame-free environment which enhances the reporting Hence increased the patient safety through a systemic process.

What are the benefits of using technology for managing incidents?

Ages back, all data in the hospital were collected with pen and paper. Patients usually carry their reports in a file The medical records Department maintained the copy of files and it is a time-consuming job, sometimes it can be misplaced. Today, hospital preferring EHR instead. But while the hospitals are implementing digital solutions on the front-end, the core operations, like management incidents, tracking KPIs, tracking licences etc are still run manually. Real patient safety experience is delivered when the core processes of a hospital are digitized. SAVES TIME: Encourage the front line staff to submit records(may its medication error, Hospital - acquired infection or an adverse event ) with easy to use software rather a pen and paper method .Increase the submission rate by introducing software in Mobile App. Redwert helps the staff to submit the incidents effectively with the help of Artificial Intelligence .We wish Healthcare professionals spend more time with patients, not stuck with paperwork. PAPERLESS: People roll their eyes as soon as i say paperless, how can an RCA do without paper, how will i draw the diagram as evidence of primary and secondary cause ? Well, it 's possible to design a UI with a fishbone diagram, and you can easily enter your data in that. You can keep all the record as soft copies and retrieve whenever you need. We often hear that it is an additional burden for employees to record and investigate incident only using system is not valid anymore. BE IN THE KNOW : Receive alerts like SMS, email, push notification and web notification so that you’ ll be aware of your organization and also act quickly. EASY TO USE: A quick and easy reporting and analysing of all incidents without delay .Manage all investigation on the go and with live dashboards and report graphs, keep your eye on the data for always spot trends to advance your patient safety efforts .Keeping patient safety is critically important in Healthcare settings .Redwert has a team who believes in safe healthcare for all.Redwert Incident Management tool helps your organization to report adverse events, reduce hospital - acquired infections and ensure patient safety by driving investigation and Risk Analytics.


We aim to help each and every organization that has Quality and Safety at the very heart of their efforts.
No matter the size, or experience.

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